19 February 2024

Our contact details 

Name: Innovative Risk Labs Limited, trading as JustParent

Address: 79 Straight Bit, High Wycombe, HP10 9NE

Phone Number: 0330 0882 227

E-mail: contact@justparent.co.uk 

Who we are

JustParent is a trading style operated by Innovative Risk Labs Ltd. Innovative Risk Labs Ltd is authorised and regulated by the Financial Conduct Authority, FCA Registration 609155. 

You can check this by visiting the Financial Services Register or by contacting the FCA on 0800 111 6768.

The insurer for JustParent is Apollo, a syndicate at Lloyd’s of London.

The type of personal information we collect on our website

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. 

We currently collect and process the following information that you provide via the webform:

• Name

• Email address

If you request an insurance quote from us

We do not currently offer the ability to buy insurance on our website, and so our website does not collect any financial information from you.

However, if you decide to get a quote for insurance from us, we will need to collect and process the following personal information, which we will share with Apollo, the insurer, via a third party technology platform, Whitespace:

• Employee salaries

• Employee gender

• Employee dates of birth

• Employee reference numbers or equivalent

If you take out insurance with us and make a claim, we will work with a third party claims administrator, contracting through our insurer Apollo, to process your claim.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have filled in the form to Contact Us

• You have provided it to us on email

We use the information that you have given us in order to follow up with you regarding the unique insurance products that we offer.

We may share the information with Squarespace, our website provider.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

1. Your consent. You are able to remove your consent at any time. You can do this by contacting contact@justparent.co.uk  

2. We have a legitimate interest.

This website also collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a depersonalised form.

We will share personal information with regulators including the Financial Conduct Authority, law enforcement or other authorities if required by applicable law.

We will not share your personal information with any other third party.

How we store your personal information 

Your information is securely stored. 

We keep emails and names for seven years. We will then dispose of your information by deleting it from our servers.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. 

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Your data protection rights

Under data protection law, you have rights including:

Your right of access

You have the right to ask us for copies of your personal information. 

Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing

You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you would like to exercise any of those rights, please contact:

Head of Compliance: Peter Bowden

Address:  One Bishopsgate, London, EC2N 3AQ

Tel:       +44 (0)20 3169 1970

Email:     peter.bowden@apollounderwriting.com 

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details below, under How to contact us.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address is:            

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Changes to this privacy notice

We may change this privacy notice from time to time.

How to contact us

If you have any questions about this privacy notice or the information, we hold about you then you can contact us:

Head of Compliance: Peter Bowden

Address: One Bishopsgate, London, EC2N 3AQ

Tel:  +44 (0)20 3169 1970

Email:     peter.bowden@apollounderwriting.com 

Do you need extra help?

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).